Common questions

Yes. Nothing changes for you or your customers. We turn on "forward when not answered" on your line (one short code your carrier supports), so calls you pick up work exactly as today. Only the calls you miss come to the local line we set up for your business, and that caller gets a text within seconds.

No. There is no app, no portal and no login. Everything arrives as a normal text on your cell phone.

A short text with your business name, then a few quick questions for your trade: what the job is, the address, how urgent it is, photos and a good time to call. After that it stops and hands the conversation to you. We only text people who called or texted your business first.

A heads-up the moment a call is missed, then one text with the lead: their number, what they need, the address, photos and when to call them back. Anything else they send later is forwarded to you too. On Response Pro you also get voicemail links after hours.

On Response Pro, yes: your phone rings during your business hours and stays quiet at night, while we text anyone you miss. Start is a text-only line, for owners who just want every missed caller answered by text.

Not yet. Booking straight onto your calendar, answering common questions in your words, follow-up when a lead goes quiet and review requests are coming soon. Founding clients get each one as it ships, at no extra cost.

Start is $297 setup + $297/month. Response Pro is $497 setup + $497/month. You pay the setup and the first month when you sign, so your first payment is $594 (Start) or $994 (Pro), then the monthly fee after that. These are founding-client prices for our first 5 businesses, locked in for as long as you stay.

If we do not recover a single lead for you in your first 30 days, we refund your first month. The setup fee is not refunded, because that work (your number, your questions, the in-person setup) is already done.

No annual contract. It is month to month, and you can cancel any month with 30 days notice. Your number and your data stay yours.

Usually the same day: we come to your business, set it up and make the first test call with you. We promise live within 3 business days, because some carriers take a little longer to switch on forwarding.

Local service businesses: roofing, plumbing, HVAC, pressure washing, pools, landscaping, property management, dental offices and more. We are local and only serve Yulee, Fernandina Beach, Jacksonville and Northeast Florida.

Yes. Our text line is registered with the carriers (A2P 10DLC), we only text people who contacted you first, and anyone can reply STOP to stop all messages right away.

Yes. Call our demo line at (904) 977-6928 like a customer would. It answers for Smith Roofing, our demo contractor, and you will see exactly what your customers would get.